Welcome to Verizen Coaching! By using our website and services, you agree to comply with and be bound by the following terms and conditions (Terms). Please read them carefully before accessing or using our site.

Acceptance of Terms 

By accessing the Verizen Coaching website https://verizencoaching.au/ and using our services, you agree to be bound by these Terms, including our Privacy Policy. If you do not agree to these Terms, please discontinue use of the Website and our services immediately.

Services Provided  

Verizen Coaching provides online coaching services, including courses and materials designed to help individuals prepare for assessments like the ADF Job Opportunities Assessment (the “Services”). All Services are subject to availability and may change without prior notice.

User Accounts 

To access certain features of the Website or our Services, you may need to create an account. By creating an account, you agree to:  

– Provide accurate, current, and complete information during registration.  

– Be responsible for maintaining the confidentiality of your account and password.  

– Notify Verizen Coaching immediately if there is any unauthorized use of your account.  

– Be responsible for all activities that occur under your account.

Payment Terms  

If a Service requires payment, you agree to:  

– Pay all fees associated with the Service in accordance with the pricing listed on the Website at the time of purchase.  

– Provide valid payment information and authorize Verizen Coaching to charge the applicable fees to your chosen payment method.

Refund Policy

Due to the nature of online coaching services, all sales are final, and refunds are not provided unless otherwise specified under a specific program or offer. For any inquiries about payments or refunds, please contact us at [email protected]

Intellectual Property 

All content on Verizen Coaching, including text, graphics, logos, videos, images, and software, is the intellectual property of Verizen Coaching or its licensors. You may not:  

– Republish material from the Website, including on another website.  

– Reproduce, distribute, or create derivative works based on any content without our prior written consent.  

– Use any content for commercial purposes without explicit authorization.

License to Use Website  

You may view, download, and print pages from the Website for personal, non-commercial use, subject to the restrictions outlined in these Terms. You agree not to:  

– Republish or redistribute any content without proper attribution.  

– Edit or modify any material on the Website.  

– Use any content for commercial gain without written permission.

Prohibited Activities 

When using the Website, you agree not to:  

– Engage in any illegal, unauthorised, or fraudulent activities.  

– Use any automated systems like data-mining or scraping tools to access the Website.  

– Attempt to hack, gain unauthorized access to, or disrupt the Website’s functionality.  

– Post or transmit material that is abusive, defamatory, obscene, or otherwise objectionable.

Third-Party Links and Information  

The Website may contain hyperlinks to third-party websites that are not under Verizen Coaching’s control. We are not responsible for the content or practices of any third-party websites. Access to these links is at your own risk, and we do not endorse or guarantee the accuracy of any content from those websites.

1Limitation of Liability  

To the fullest extent permitted by law, Verizen Coaching shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our Services or Website. Your use of the Website and Services is at your own risk, and we make no guarantees regarding accuracy, completeness, or performance.

Indemnification  

You agree to indemnify and hold Verizen Coaching, its affiliates, employees, and agents harmless from any claims, damages, liabilities, or expenses arising from your use of the Website or Services, or any breach of these Terms.

Non-Endorsement  

Verizen Coaching is not affiliated with or endorsed by the Australian Defence Force (ADF), the Department of Defence, or any other military organization mentioned on the Website. Any third-party trademarks mentioned are for reference only, and their inclusion does not imply endorsement by the respective trademark owners.

Termination  

Verizen Coaching reserves the right to suspend or terminate your access to the Website or Services at any time without notice if you violate these Terms or engage in harmful conduct.

Governing Law  

These Terms and any disputes arising out of them shall be governed by and construed in accordance with the laws of [your country/state]. Any legal actions related to these Terms will be brought in the courts of [your country/state].

Changes to Terms  

Verizen Coaching may revise these Terms from time to time. Any updates will be posted on this page, and, where appropriate, we will notify you via email. Continued use of the Website after changes have been posted constitutes your acceptance of the revised Terms.

Contact Information 

If you have any questions or concerns about these Terms, please contact us: Email: [email protected]

“Don’t Pass, Don’t Pay” Policy & Terms

1. Eligibility for Refund

The “Don’t Pass, Don’t Pay” guarantee applies exclusively to clients who have purchased eligible Verizen Coaching structured preparation courses (e.g., Additional Testing, JOA, or OSB preparation programs) and have officially failed their ADF assessment stage (Initial Assessment Day, Additional Testing, or Officer Selection Board).

2. Qualifying Criteria (The Client Commitment)

To qualify for a full refund under this policy, the client must fulfill all of the following criteria prior to attending their official ADF assessment:

Full Course Completion: The client must complete 100% of the structured modules, video lessons, and practice materials included in their purchased Verizen Coaching program.

Demonstrated Mastery (The 80% Rule): The client must achieve a best score of at least 80% across all graded practice quizzes, numerical tests, and abstract reasoning modules within the Verizen learning portal. (Verification of scores is pulled directly from the system analytics).

Timely Notification & Proof: In the event of an official ADF non-selection or failure notification, the client must notify Verizen Coaching in writing via support email within 14 business days of receiving their official ADF results, and provide a copy of their official ADF outcome notification letter/email.

3. Exclusions & Disqualifications

The “Don’t Pass, Don’t Pay” guarantee is null and void if:

The client fails to complete the course or fails to meet the 80% minimum test score threshold prior to their assessment date.

The client defers, cancels, or fails to attend their scheduled ADF assessment without prior formal rescheduling approval.

The client’s non-selection is due to medical, dental, psychological, fitness (PFA), or security/citizenship disqualifications rather than cognitive testing or board performance.

4. Refund Processing

Once valid proof of non-selection and completion metrics are verified by our team, refunds will be processed back to the original payment method within 5 to 10 business days.

These Terms and Conditions outline your legal rights and obligations when using Verizen Coaching’s Website and Services. Make sure to review them thoroughly and contact us with any questions.

The Verizen Coaching “Pass ASP, or Walk Away for Free” Guarantee 

We stand by the fidelity of Australia’s first Aviation Screening Program (ASP) Simulator. If you complete our preparation program and are ultimately deemed ineligible for any ADF aviation career pathway as a result of your official screening, you are eligible for a full refund under the following criteria:

1. Full Program Completion: The candidate must complete 100% of the core simulator modules, practice exams, and diagnostic tests provided within the Verizen Coaching ASP platform prior to their official ADF screening date.

2. Performance Threshold: The candidate must achieve a verified score of at least 80% across all major simulator testing and practice modules prior to attending their official ADF screening. Proof of completion and score logs must be provided upon request.

3. Verification of Outcome:

   • The candidate must provide official documentation from the Australian Defence Force (ADF) confirming that, following their official ASP screening, they are completely ineligible for selection across all ADF aviation roles (Pilot, Aviation Warfare Officer, Air Combat Officer, etc.).

4. Claim Window: Refund claims must be submitted via email to [email protected] within 14 days of receiving official notification from the ADF, accompanied by your score logs and official documentation.

This guarantee ensures zero risk for dedicated candidates who master our simulator standards but miss out on an aviation career.